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Loyalty360 Reads: AT&T Compensating Customers for Outage, Report Shows BNPL Trend Increasing, and Go

AT&T Will Compensate Customers for Nationwide Service Disruptions  AT&T has announced a compensation plan to reimburse customers affected by last week’s service outage. The almost 12-hour service blackout left U.S. customers disconnected and unable to make or receive calls. The Dallas, Texas-based telecommunications behemoth will credit $5 to each “potentially […]

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Marriott Partners with Cathay To Reward Members with Amped-Up Benefits

Marriott International is expanding its Marriott Bonvoy travel program by partnering with Chinese airline carrier Cathay Pacific. Marriott International loyalty members will gain access to Cathay’s extensive base of 11 million worldwide memberships, while Cathay members can expect the reciprocal benefit of being connected with Marriott Bonvoy’s portfolio of almost […]

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Southwest Airlines Renews Partnership with Luck Reunion, Lends Support for Artists “On The Rise”

Southwest Airlines® has reclaimed its position as Luck Reunion’s official airline. Southwest officially joined Luck Reunion, a recurring musical festival held just outside Austin, TX, on the grounds of Willie Nelson’s Luck Ranch, in 2017.   Each year, Southwest enhances the experience for artists and attendees by highlighting an important cause […]