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The Loyalty Minute
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The Loyalty Minute

Episode 36 – Live Chat and Chatbots Overtake Email For Retail Communications

admin February 11, 2020

Welcome Loyal listeners in today’s episode of the loyalty minute we’re going to be talking about live chat and chatbots overtaking email for retail communications, and its effect on customer and brand loyalty. Independent research from Narvar and YouGov has revealed that the modern retailer needs to look carefully at […]

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The Loyalty Minute

Episode 35 – (Interview) with Tom Schwab – Founder and CEO of Interview Valet

admin February 11, 2020

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am eager to chat with our special guest Tom Schwab – Founder & Chief Evangelist Officer of Interview Valet.  Interview Valet is the concierge-level podcast guest marketing service providing the fastest way […]

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Episode 33 – What Customer And Brand Loyalty Mean To A Company’s Valuation

admin February 11, 2020

Welcome Loyal listeners in today’s episode of the loyalty minute we’re going to be talking about what brand and customer loyalty mean to a company’s valuation.  In a nutshell it comes down to the company’s perceived purpose. Brands with a high sense of purpose have experienced a brand valuation increase […]