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The Loyalty Minute
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The Loyalty Minute

Episode 55 – Leveraging Connection and Progress to Become a Go-To Brand

admin March 11, 2020

Welcome Loyal listeners in today’s episode of the loyalty minute we’re going to be talking about Leveraging Connection And Progress To Become A Go-To Brand Like Amazon, Harley-Davidson And Southwest? Based on a recent global study of more than 400 brands, Lippincott (a global brand & innovation consultancy) has uncovered […]

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The Loyalty Minute

Episode 52 – How Life Insurers Can Boost Customer Numbers And Loyalty With Gamification And Rewards

admin March 5, 2020

Welcome Loyal listeners in today’s episode of the loyalty minute we’re going to be talking about how Life insurers can boost customer numbers and loyalty with gamification and rewards. An interesting Business Insider article came out this morning referencing a new Harris Poll survey conducted on behalf of SE2 and […]

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Episode 50 – How To Distinguish Transactional Customer Relationship From An Emotional One

admin March 2, 2020

Welcome Loyal listeners in today’s episode of the loyalty minute we’re going to be talking about How you distinguish a transactional relationship from an emotional one? In a report titled, “Loyalty That Lasts” published jointly by Cheetah Digital and CMO Council the bring an important aspect of customer behavior to […]

Other Business Loyalty Podcasts
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Rob Gallo As A Guest On Other Podcasts

Paul Maskill Interview With Rob Gallo – How to Create Raving Fans Through Loyalty Programs

admin March 2, 2020

Overview If your business deals with customers, and you want to understand what makes them tick, then you owe it to yourself to glean some knowledge from someone who’s literally “been there, done that.” Considered an expert in customer engagement and building consumer brand loyalty, Rob Gallo will share real-world […]

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Episode 49 – (Interview) With Caroline Boyd – Head of Strategy Planning and Customer Loyalty for MassMutual Workplace Services

admin February 29, 2020

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am eager to chat with our special guest is Caroline Boyd. Caroline is the Head of Strategy, Planning & Customer Loyalty for MassMutual Workplace Services and she truly believes there is such […]