News

Hudson Debuts Expansive Shop-In-Shop Experience Store: Evolve by Hudson Hudson, a Dufry company and travel experience leader with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations […]

Southeastern Grocers, parent company and home of Fresco y Más, Harveys Supermarket and Winn-Dixie grocery stores, is helping customers save with the grocer’s award-winning SE Grocers private label products that […]

Panera Bread, Caribou Coffee and Einstein Bros. Bagels announced the formation of Panera Brands, a new powerhouse platform in fast casual, the fastest growing segment of the industry. Panera Brands […]

Condado Tacos to Launch New App and Loyalty Program Condado Tacos will launch a new app and customer loyalty program, Condado Rewards, on August 9. Condado Rewards will offer perks […]

The Vitamin Shoppe Launches in South Korea with E-commerce Site and Online Marketplaces The Vitamin Shoppe announced its expansion into South Korea with the launch of www.vitaminshoppe.kr, a directly-owned and […]

Cheesecake Factory Is Launching a Rewards Program Foodandwine.com reports that the Cheesecake Factory is launching a rewards program. "Pre-COVID, we were evaluating upgrades and enhancements to our marketing and technology […]

Restaurant Brands International Now Fully Loyalty-Enabled Pymnts.com reports that following the June announcement of the launch of Popeyes Rewards, Restaurant Brands International (RBI), the parent company of major quick-service restaurant […]

Torchy’s Tacos Celebrates 15 Damn Good Years Torchy’s Tacos, the Austin-based craft fast-casual taco brand known for its Damn Good Tacos and Green Chile Queso, is turning 15 in August. […]

Vivid Seats is enhancing Vivid Seats Rewards, where all fans earn on every purchase. In addition, the company revealed an extensive brand refresh inspired by the energy and passion of […]

Luna Grill Launches New Mobile App and Upgraded Rewards Program Luna Grill has launched a completely refreshed mobile app to reflect its updated brand look and feel, along with an […]

As much as the pandemic tried to alter the way consumers shop for their goods and wares, a few things remained consistent in the habits of shoppers: they want to […]

TELUS International Announces the Launch of Intelligent Insights TELUS International, a leading digital customer experience (DCX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, announced […]

Donatos Seeks to Widen Tennessee Footprint Ohio-based Donatos Pizza is hoping to increase its numbers in the Volunteer State of Tennessee, especially around Nashville, Chattanooga, Knoxville and Memphis, a news […]

Wells Fargo Active Cash Card Survey Says Pandemic Saw Purge of Complicated Rewards Cards According to a Wells Fargo Active Cash Card survey, the COVID-19 pandemic prompted two-thirds (63%) of […]

City Barbeque Taps Hathway to Overhaul Digital Experiences Fast-casual barbeque restaurant City Barbeque tapped digital growth partner Hathway to design and build brand-new native apps, a custom web ordering site, […]

Gap announced the launch of a new integrated Rewards program across the U.S. and Puerto Rico: One Membership. Four Brands. The new program will simplify and streamline how members can […]

Harley-Davidson Launches H-D1 Marketplace Harley-Davidson is launching H-D1 Marketplace on H-D.com that will provide consumers with the most comprehensive opportunity to search, experience, sell and purchase pre-owned Harley-Davidson motorcycles across […]

Every transaction between a customer and a travel or hospitality brand enables that brand to learn and understand more about that consumer. And when it comes to interacting with that […]

Visa Reintroducing the Iconic Brand to Everyone, Everywhere Inviting the world to ‘Meet Visa,’ the global payments technology company unveiled the initial phase of its brand evolution spotlighting the diverse […]

El Pollo Loco Celebrates Avocado Day by Awarding Over 5,000 Guac Passes El Pollo Loco is launching its first-ever Guac Pass in partnership with Avocados From Mexico to celebrate members […]

Domino's to Celebrate the Opening of the Brand's 18,000th Store Domino's Pizza, the largest pizza company in the world based on global retail sales, is celebrating the monumental grand opening […]

C&S Wholesale Grocers Purchases Piggly Wiggly Midwest C&S Wholesale Grocers, Inc., an industry leader in supply chain solutions and wholesale grocery supply in the United States, has entered into a […]

CARFAX Canada, the country’s leader in vehicle history and valuation, announces the launch of a new service retention program called CARFAX for Life. The program is proven to help dealerships […]

Vehicle owners remain vastly loyal to their specific brands, in part due to the effects of pandemic lockdowns, according to the J.D. Power 2021 U.S. Automotive Brand Loyalty Study, released […]

Royal Caribbean Makes Customer Loyalty Program Changes With Royal Caribbean restarting cruise ships again, comes many changes, including to their customer loyalty program. The Crown and Anchor Society program has […]

Hyatt Launches 'World of Care' with Commitments to Diversity, Equity, and Inclusion Hyatt Hotels unveiled World of Care – a global Environmental, Social, Governance (ESG) platform – designed to address […]

Save A Lot Embarks on Enterprise-wide Technology Transformation Aruba, a Hewlett Packard Enterprise company, announced that Save A Lot, one of the largest discount grocery store chains in the U.S., […]

Maggiano's Little Italy Invites Guests To Help Make Life-Changing Wishes Come True Maggiano's Little Italy announces the return of its annual Eat-A-Dish for Make-A-Wish campaign. This year, the restaurant invites […]

Walgreens Expands Same Day Prescription Delivery Walgreens announced expansion of same day prescription delivery as another way for customers to get the medications they need when, where and how it […]

The loyalty program many been craving is finally here with the nationwide launch of MyMcDonald's Rewards. After 66 years of unrivaled fandom, customers' loyalty has become just as famous as […]

David's Bridal, the nation's leading bridal and special occasion authority announced its Diamond, Loyalty Program by David's has reached over 500,000 members in less than seven months since its inaugural […]

World of Hyatt Provides More Rewarding Opportunities for Members As the desire for travel and exploration continues to heat up, and with renewed travel activity in many parts of the […]

Dentsu Group Acquires LiveArea Dentsu Group Inc. announced that it has entered an agreement to acquire LiveArea, a global customer experience and commerce agency, subject to customary closing conditions. LiveArea […]

Red Roof and GoPetFriendly Partner To Make Traveling With Pets Easier Red Roof has teamed up with GoPetFriendly to support guests who want to travel with their furry family members. […]

Walmart and Ibotta, a leading cash back rewards platform in the United States, announced a strategic agreement to create and launch a new digital offers program on Walmart.com and the […]

American Express launched a refreshed U.S. American Express Consumer Platinum Card®, which now offers even more value to Card Members with additional and expanded travel and everyday benefits and services […]

Deloitte Digital announced its "2021 Global Contact Center Survey," revealing the ways in which contact centers evolved over the last year and how they can become revenue generators and experience […]

Timberland Announces Global Product Take-Back Program in Partnership With ReCircled Timberland announced a critical next step on its path to circularity with the upcoming launch of a global product take-back […]

Hilton Honors, the guest loyalty program for Hilton’s 18 world-class brands, will begin rolling out a Daily Food & Beverage (F&B) Credit in the United States in July, adding flexibility […]

Chicken Shack Elevates Customer Experience with Self-Service Kiosks QSRmagazine.com reports that the Chicken Shack, a fast casual restaurant chain with 22 locations across Nevada, California, Colorado, Oregon, and Washington, partnered […]

Domino's Launches Carside Delivery 2-Minute Guarantee QSRmagazine.com reports Domino's is launching a new guarantee. Domino's Carside Delivery 2-Minute Guarantee is simple: order Domino's Carside Delivery online, check in when you […]

Julie Bustos, SVP, Marketing Innovation, The Lacek Group Incrementality is driven by a layered approach to marketing, fueled by increased amounts of data. Our agency curates data for action through […]

Tim Glomb, VP of Content and Data, Cheetah Digital Having the right customer data allows you to create personalized experiences that drive measurable revenue.  If you collect zero-party data from […]

Coca-Cola North America announced plans to nearly double its spending with minority-owned media companies over the next three years. Black, Hispanic, and Asian-American and Pacific Islander (AAPI)-owned media companies and […]

Carl’s Jr. and Hardee’s Partner with National Park Foundation Carl’s Jr. and Hardee’s restaurants are partnering with the National Park Foundation for a Star Pals kids’ meal promotion celebrating the […]

Ned Moore, Co-Founder and CEO at Clutch, says they are working toward the goal of connecting brand organizations with their customers and cultivating a relationship where customers are happy to […]

Bakkt Partners with Wyndham Rewards Bakkt, the digital asset marketplace behind the Bakkt App, announced a partnership with Wyndham Rewards, the award-winning loyalty program of Wyndham Hotels & Resorts, to […]

After revolutionizing the Las Vegas hospitality experience decades ago, Hilton is building on its storied legacy in time for the return to travel by almost doubling its presence in the […]

California Pizza Kitchen Opens New Hong Kong Location California Pizza Kitchen (CPK) – creator of California-style pizza – announced the grand opening of its new restaurant in Hong Kong in […]

For the first time, Just Walk Out technology is available in a new full-size Amazon Fresh grocery store. Now customers can save time shopping for groceries by skipping the checkout […]