Episode 53 – The Failure To Communicate
What we have here, is failure to communicate. That is one of my favorite lines from any movie. That movie of course is Cool Hand Luke. And if you’ve never […]
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Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am eager to chat with our special guest Andy Lowenthal who is the Customer Loyalty Director at FranklinCovey. Andy has been working in the market research and customer insights field since getting his Masters in Market Research from the University of Georgia (Go Bulldogs). Over the past 15 years, He’s been focused on designing and implementing NPS and customer experience loyalty programs for FranklinCovey.
Welcome to the show Andy, thanks for joining me.
Tagged as: Brand Loyalty, Customer Experience, FranklinCovey, Customer Insights.
What we have here, is failure to communicate. That is one of my favorite lines from any movie. That movie of course is Cool Hand Luke. And if you’ve never […]
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