AirAsia Partners with Plusgrade to Improve Customer Experience
AirAsia and Plusgrade announced a partnership to allow customers to bid for upgrades and reserve the seats next to them on flights for extra space and comfort. The goal of the partnership is to improve the customer experience for travelers using Asia’s leading low-cost carrier.
Following strict travel restrictions from pandemic shutdowns, travel companies in Asia are looking for ways to increase revenue and encourage customers to use the services now that restrictions are lifting. Plusgrade hopes to help AirAsia rebuild its customer base through the partnership and increased amenities for travelers.
Hostess Launches New Snack Cake
Hostess will launch a new snack cake inspired by candy bars in a move to innovate the snack cake market. Kazbars™ feature layers of chocolate cake, crème, candy crunch, and caramel or chocolate fudge.
The new product comes after Hostess listened to customers, who wanted multitextured snacks. In a move to compete more with candy bars, the cakes will be available for individual sale in the candy bar sections.
Heading into 2023, brands are hoping to capitalize on upcoming trends in customer loyalty to differentiate themselves and stand out from the competition. Loyalty360 recently released its State of Customer […]