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Loyalty360 Reads: December 10 | How To Deliver Great Customer Experience At Scale; McCormick Celebra

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How To Deliver Great Customer Experience At Scale Strategy-Business.com reports that as travel restrictions and lockdowns were announced around the world in the spring of 2020, businesses had to quickly rethink their customer experience strategy. Unable to continue in-person interactions, many companies looked for new ways to meet their customers […]

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7-Eleven Introduces Innovative In-App Wallet

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7-Eleven, Inc.'s new app-based mobile wallet offers all customers — including those who would like to load cash — a true contactless, convenient way to pay nationally at participating U.S. stores. No pin pads to touch, less cash to handle and an easy, contactless way to pay… that’s the 7-Eleven […]