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Episode 119 – (Interview) with Sheila Butler – Founder and CMO of Butler Marketing Group admin
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Episode 118 (Interview) with Dan Kustelski – Co-Founder of Chalkline admin
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Episode 117 (Interview) with Len Covello – CTO of Engage People admin
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Episode 116 – (Interview) with Lee-Ann Johnston – Founder of AffiliateINSIDER admin
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Episode 115 – (Interview) with John Bertino – Owner and Founder of The Agency Guide admin
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Episode 114 – (Interview) With Nick Ewen – Director of Content for The Points Guy admin
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Episode 110 – (Interview) with Zachary Slingsby – Founder of Human Factor Media admin
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Episode 108 (Interview) with John Nantz – Founder and Strategy Consultant at Redwood Advisors admin
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Episode 107 (Interview) with Bobby Gillespie Founder and Principal at Propr Design admin
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Episode 106 (Interview) With Brandon Ehrhardt – Senior Director of Partner Programs at Expedia Group admin
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In our Loyalty360 weekly roundup, we will highlight a few of our Brand Members, their fantastic work, and their dedication to customer loyalty and customer experience. These stories are just a quick snapshot of what these brands have accomplished, as their companies, programs, and strategies represent some of the best […]
Nathan's Hot-Dog Contest to Take Place—Without Crowd to Eat It Up Nathan's Famous has announced that its Nathan's Famous International Hot Dog Eating Contest will still happen, but with some modifications due to the pandemic. It will be held at a private location on Coney Island with no audience. […]
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Jamie Russo. Jamie vice president of loyalty programs and customer engagement for Choice Hotels. Welcome to the show Jamie, thanks for joining me…
Innovation Burger King Adds Impossible Foods' Meatless Sausage on its Breakfast Menu Nationwide Burger King has announced it will be adding Impossible Foods' meatless sausage as a breakfast sandwich item, which makes Burger King the first national chain to add Impossible Foods' meatless sausage according to the CNBC […]
New Retail Habits from Coronavirus ‘Ingrained’ in Shoppers, Tractor Supply CEO Says While the pandemic has caused customers to change their buying habits, an article in CNBC reports that one CEO doesn’t see these habits changing even with in-store shopping reopening. This includes shopping online, using curbside pickup, and […]
Customer Experience 7-Eleven Overhauls Approach to Customer Support 7-Eleven has announced it will be overhauling its customer experience. It has launched the ServiceNow customer service management platform to offer immediate multi-channel customer support through the enterprise. "Two agents from our call center had to go through 1,300 […]
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Prateek Dayal. Prateek is the Chief Strategy Officer at Aqilliz, a martech solutions provider that seeks to restore trust, transparency, and equitability in a fragmented digital marketing […]
Dunkin’ Donuts has announced it will hire up to 25,000 new employees at its locations in multiple areas of its business, such as front-counter or even restaurant management. The brand is also working to create several steps to help its new employees it’s hiring. Some of those ways are by […]
Innovation ATP Coaches Launch Fan Experience Members of the ATP Coach Program have announced a series of fan experiences to help coaches affected by the pandemic. This initiative is hosted by the fundraising platform Givergy and gives fans the chance to bid for once-in-a-lifetime experiences through auctions and […]
