News

Crumbl Cookie Adds New App Feature  Crumbl Cookie is adding a new feature to the Crumbl App — Cookie Journal. The Cookie Journal feature allows users to rate and track cookies, share their thoughts with other reviewers, and earn achievements.  Within the app feature, users can track their thoughts through […]

Panera Bread is turning its guests’ favorite items into a weeklong celebration. The “Panera Faves” will run between May 1–7, 2023, with a variety of promotions and a new merchandise store.  The Panera Shop — the restaurant chain’s first online merchandise storefront — will launch May 1. The store will […]

IKEA Launches Loyalty Program for Small Businesses  IKEA announced its new IKEA Business Network loyalty program, offering small businesses access to IKEA Family loyalty program perks and more. The program is designed to help small businesses with cost savings, training, and employee benefits.  In addition to the IKEA Family perks, […]

Last year, Hilton Hotels & Resorts launched its newest customer loyalty initiative: Automatic Space-Available Upgrades. In the initiative, Elite, Gold, and Diamond Hilton Honors loyalty program members are automatically given room upgrades — an innovation in the hospitality industry. Space-Available Upgrades are focused on the luxury lifestyle and full-service hotels, […]

In today’s competitive business environment, brands realize that traditional marketing tactics such as discounts and loyalty programs based on spend will only get them so far. Many customers have a desire to connect with brands on a deeper level, aligning through values and beliefs and connecting on an emotional level. […]

For the last 60 years, Kampgrounds of America (KOA) has been a leader in the outdoor hospitality industry. KOA consists of two unique companies: Kampgrounds of America Inc. and Terramor Outdoor Resorts. KOA is the world’s largest system of privately-owned, open-to-the-public campgrounds, with 500+ locations across North America. Terramor focuses […]

Barnes & Noble Debuts New Tiered Loyalty Program  Barnes & Noble revamped its loyalty program to offer members tiers with new perks and benefits. The B&N Rewards program will now offer a free level and a Premium Membership level for $39.99/year.  Within the new program, premium members receive a string […]

Metro Inc. is launching a new loyalty program in its grocery and drugstore locations throughout Quebec, Canada. Metro will introduce the program — called Moi — in its network of stores including Metro, Super C, Première Moisson, Bruney, and Jean Coutu.  The new Moi program will replace the previous metroi&moi […]

Mars Wrigley Australia Invests in Sustainable Packaging  Mars Wrigley Australia announced a new facility to further develop sustainable packaging solutions. The company will invest $19+ million in the facility, adding to $44+ million in investments since 2021.  The investment follows the Ballarat factory’s paper-based packaging rollout in retail stores. The […]