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True Religion Launches Loyalty Program

True Religion announced a new loyalty program called True Fam. The program is part of the apparel retailer’s initiatives to become a digital-first, direct-to-consumer brand.  True Fam gives the brand more access to customer data, allowing for more personalization and increasing customer lifetime value. The program features three tiers, which […]

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Panera Becomes First National Restaurant to Integrate Amazon One

Panera announced its rollout of Amazon One as a loyalty identification and payment method. Panera will pilot the technology in select locations in St. Louis.  Amazon One brings innovative technology to the MyPanera rewards program. It will provide MyPanera members with fast payments — by simply scanning their palms — […]

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  • 38

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H&M Launches Resale Service in Partnership with thredUP

H&M announced its first resale business model using thredUP’s Resale-as-a-Service (RaaS). The model, called H&M Pre-Loved, allows customers to find and purchase secondhand garments through thredUP’s platform.  H&M joins many other retailers in offering resale options in an overall effort to increase sustainability within retail markets. H&M Pre-Loved is one […]

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Chick-fil-A Plans International Expansion

Chick-fil-A will invest $1 billion into restaurants across Europe and Asia. While not the first attempt to expand outside of its U.S. markets, this does mark the brand’s highest investment into international markets.  The company plans to open locations in Europe and Asia by 2026, with locations in five international […]