News

Tim Hortons will launch a new daily $1,000 giveaway in its annual Roll Up to Win™ promotion. The new giveaway will be hosted on the Tims app, which automatically enters Tims Rewards members into a daily drawing for one of two $500 prizes.  “Roll Up to Win is one of […]

Parker’s Revamps Parker’s Rewards App  Parker's will improve its mobile customer experience through revamping the Parker’s Rewards App. The update brings a more user-friendly design, increased security, and adds personalization to the overall customer experience.  Parker’s Rewards members can still use the app to order food or pay for fuel. […]

For its Employee Appreciation Day, Noodles & Company will celebrate all restaurant workers with a free bowl on March 2, 2023. Keeping with its mission of delivering Uncommon Goodness, the restaurant chain will include not only its own 8000+ employees, but employees from any restaurant brand in the U.S.  The […]

In new data release by SportsLens.com, WhatsApp was favored by social media users, ahead of other popular platforms Facebook, Instagram, and TikTok. The platform had over 420 million downloads in 2022 and currently boasts over two billion active users.  The Digital 2023: Global Overview Report surveyed social media users aged […]

7-Eleven Gives Pi Day Pizza Discount  7-Eleven will discount its whole pizzas on Mar 14, 2023, to help customers to celebrate Pi Day. 7Rewards® and Speedy Rewards ® members can purchase a whole pizza for $3.14 on 3.14.23 to represent the shortened version of the mathematical constant pi: 3.14.  Loyalty […]

As the customer loyalty ecosystem expands more into digital environments and new technologies, these new elements provide a variety of benefits to loyalty programs. Changing technology continues to improve the loyalty environment, however, customer-facing employees can be brands’ strongest loyalty advocates, whether in-store or through a call center. Loyalty360 spoke […]

AirAsia Partners with Plusgrade to Improve Customer Experience  AirAsia and Plusgrade announced a partnership to allow customers to bid for upgrades and reserve the seats next to them on flights for extra space and comfort. The goal of the partnership is to improve the customer experience for travelers using Asia’s […]

Heading into 2023, brands are hoping to capitalize on upcoming trends in customer loyalty to differentiate themselves and stand out from the competition. Loyalty360 recently released its State of Customer Loyalty Report to provide insight into those trends, including the need for personalization, the importance of data, and the expansion […]

Subway Plans EV Charging at Store Locations  Subway will install electric vehicle charging stations at select restaurant locations. The chain is partnering with GenZ EV Solutions to launch “Subway Oasis” charging parks, including canopies with multiple ports, picnic tables, Wi-Fi, restrooms, lawns, and playgrounds.  Additionally, Subway plans to install smaller […]