The acquisition will bring stability to the program alongside the opportunity to invest in program enhancements. BMO plans to expand the program with new ways to earn and redeem points, including an improved travel booking platform and receipt scanning tool.
Ask Instacart improves its customer experience through providing suggestions throughout the entire shopping journey, using the user’s natural language. The tool is part of Instacart’s growing suite of AI-native initiatives, as the brand engages more with emerging technologies.
Additionally, the nation’s largest retailer will add made-to-fit technology to its fulfillment centers, which will allow each shipped box to use less material allowing more boxes to fit on each truckload. Customers will also be able to skip plastic bags when ordering for curbside pickup at any Walmart location.
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