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Loyalty360 Reads: February 2 | Toyota Reimagines the New Car Buying Experience; The Home Depot and A




Toyota Reimagines the New Car Buying Experience with Complete Online Retail Solution
Toyota Motor North America has officially unveiled the next iteration of the SmartPath retail experience, allowing customers flexibility in how they buy their next Toyota. Working hand-in-hand with dealerships across the United States to integrate online and in-store retail, TMNA assumed the responsibility of the research and development of one, comprehensive retail program to offer customers the opportunity to lease, finance or purchase their new vehicle without the need to physically visit the dealership.

Developed in partnership with Toyota Financial Services (TFS) in response to shifting consumer purchase preferences, Toyota began piloting SmartPath in 2019 to expand the retail footprint, offering a flexible shopping experience that is convenient, interactive, connected, transparent, and customized. The COVID-19 virus accelerated consumer demand for digital transactions, with a recent digital shopping survey showing two out of three shoppers are more likely to purchase a vehicle 100% online1.
The Home Depot and Allstate Launch New Best-in-Class Extended Protection Plan
The Home Depot announced today that it has partnered with Allstate to create a new industry-leading extended protection plan to provide customers expanded benefits and faster repair service. The new program covers major appliances, outdoor power equipment, grills, power tools, home electronics, and other products bought in store or online.

"We want customers to be confident in their Home Depot purchase and know that if something goes wrong, we'll make it right," said Scott Anderson, vice president of financial services and payments at The Home Depot. "Our customers don't have time to wait for lengthy repairs or resolutions, and we're proud to work with Allstate to offer best-in-class protection plans and service that put our customers first."
Free Coffee Mondays Heat Up February for Loyal Dunkin’ Guests
Dunkin’ has brewed up a big way to keep its most loyal coffee drinkers running all February long. The brand announced the launch of Free Coffee Mondays, bringing DD Perks rewards members a free medium hot coffee with any purchase every Monday in February. Free Coffee Mondays begin this Monday, February 1, and continue through February 22.

This special offer gives Dunkin’s most passionate guests the chance to start each week with their go-to Dunkin’ brew, such as Original Blend or Dunkin’ Decaf. Or, perhaps discover a new favorite with recently introduced Dunkin’ hot coffee options, including Dunkin' Midnight, Dunkin’s darkest roast ever with notes of decadent cocoa, and Explorer Batch, a medium roast featuring dark berry flavors and a smoky finish.
Caesars Entertainment Designated One of ‘America’s Most Responsible Companies’
Caesars Entertainment is being recognized as one of the country’s most responsible companies when it comes to environmental, social, and corporate governance.

Newsweek, in conjunction with Statista, published its annual “America’s Most Responsible Companies” list for 2021. A total of 399 companies made the rankings.

Caesars, however, was the gaming industry’s lone component. Rising 42 slots from the previous year, Caesars clocks in at No. 104.
McDonald's Expects U.S. To Deliver 2021 Growth After Profit Miss
McDonald's Corp expects overall sales growth in the "low double digits" in 2021, forecasting that an increase in its U.S. market would be offset by the impact of the COVID-19 pandemic in parts of Europe.

The Chicago-based hamburger chain missed Wall Street estimates for profit and revenue in the fourth quarter, with comparable sales in its international operated markets falling 7.4%, largely due to weakness in France, Germany, Italy and Spain, where the coronavirus crisis has been intense.


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