play_arrow
Episode 119 – (Interview) with Sheila Butler – Founder and CMO of Butler Marketing Group admin
play_arrow
Episode 118 (Interview) with Dan Kustelski – Co-Founder of Chalkline admin
play_arrow
Episode 117 (Interview) with Len Covello – CTO of Engage People admin
play_arrow
Episode 116 – (Interview) with Lee-Ann Johnston – Founder of AffiliateINSIDER admin
play_arrow
Episode 115 – (Interview) with John Bertino – Owner and Founder of The Agency Guide admin
play_arrow
Episode 114 – (Interview) With Nick Ewen – Director of Content for The Points Guy admin
play_arrow
Episode 110 – (Interview) with Zachary Slingsby – Founder of Human Factor Media admin
play_arrow
play_arrow
Episode 108 (Interview) with John Nantz – Founder and Strategy Consultant at Redwood Advisors admin
play_arrow
Episode 107 (Interview) with Bobby Gillespie Founder and Principal at Propr Design admin
play_arrow
Episode 106 (Interview) With Brandon Ehrhardt – Senior Director of Partner Programs at Expedia Group admin
play_arrow
Wyndham Hotels & Resorts announced new efforts to further elevate the hotel ownership experience for its franchisees around the globe—debuting new, state-of-the-art, owner and guest engagement platforms.
"Every day we're helping our owners open doors to best-in-class technology, more efficient operations, better guest experiences and more profitable hotels," said Geoff Ballotti, president and CEO, Wyndham Hotels & Resorts. "With award-winning brands, the number one hotel rewards program, a record development pipeline and historic levels of franchisee engagement and retention—there's never been a better time to be a part of the world's largest, and fastest growing, pure-play hotel franchising company."
The hotel chain has also created its new owner engagement platform, Wyndham Community. This platform has made significant advancements for hotel owners and has streamlined the operations of their hotels. This program also offers data-driven insights to help maximize hotel profitability. Wyndham Community seamlessly connects hotel owners to the day-to-day performance of their business while delivering a constant connection to the scale and resources of the world's largest hotel franchisor. Wyndham Community also provides owners with vital news and updates.
Wyndham's new guest engagement platform offers enhanced guest experiences by providing hotel owners with a series of best-in-class, mobile-centric tools, helping them better cater to today's travelers and their evolving needs.:
AI-Driven Property Messaging
By seamlessly integrating with Wyndham's cutting-edge property management systems, SynXis Property Hub and Opera Cloud, guests can directly message hotels for any assistance during their stay. Common inquiries are addressed by Wyndham Hospitality AI, allowing hotel staff to dedicate their attention to other guests' needs.
Smart Mobile Check-In & Checkout
Building on Wyndham's pioneering efforts to introduce mobile check-in and checkout in the economy segment, this latest feature enhances security by incorporating credit card and ID verification before guests' arrival, significantly expediting the check-in process and safeguarding against unwarranted chargebacks and fraud. Upon checkout, the system automatically alerts housekeeping about rooms ready for cleaning, while the guest's device displays a prompt to leave a review of their stay. Pilot properties have reported an impressive 25% increase in positive reviews on average.
Read More on Loyalty360:
Wyndham Rewards Launches Minibar Giveaway, and More
Family Dollar will launch its new mobile app this October to support shoppers and help them save. Fans of the discount store chain will enjoy new ways to shop and […]
