Episode 49 – (Interview) With Caroline Boyd – Head of Strategy Planning and Customer Loyalty for MassMutual Workplace Services

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am eager to chat with our special guest is Caroline Boyd. Caroline is the Head of Strategy, Planning & Customer Loyalty for MassMutual Workplace Services and she truly believes there is such a thing as a “customer service gene”.

Welcome to the show Caroline, thanks for joining me.

Tagged as: Customer Loyalty, MassMutual.

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Loyalty360 Reads: February 24 | Nissan Testing Subscription Service Model, Chicken Salad Chick Repor

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[ad_1] Subscription Service Drivers can switch their ride every day with Nissan’s first subscription service Nissan is testing a subscription service model called Nissan Switch, which it says will offer […]