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The Loyalty Minute

Episode 49 – (Interview) With Caroline Boyd – Head of Strategy Planning and Customer Loyalty for MassMutual Workplace Services

admin February 29, 2020 165 1


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Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am eager to chat with our special guest is Caroline Boyd. Caroline is the Head of Strategy, Planning & Customer Loyalty for MassMutual Workplace Services and she truly believes there is such a thing as a “customer service gene”.


Welcome to the show Caroline, thanks for joining me.

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