NICE Announces Consumer Intent-Driven CX Capability NICE recently announced its Enlighten Journey Orchestration, the first to orchestrate synchronous and asynchronous interactions at scale. Enlighten Journey Orchestration achieves a new level […]
I do the podcast commercial free and with no sponsors. If you’d like to show your support for the program, you can buy me a cup of coffee.☕️
The caffeine keeps me going!