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  • 5

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“Be More Here” Revealed by Hyatt

Hyatt wants guests to live in the moment when they are traveling. To help guests find that balance, the brand has launched its “Be More Here” platform alongside new updates to its customer loyalty program, World of Hyatt. Program members have the opportunity to earn more while offering a greater […]

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Loyalty Live: A Q&A with Xoxoday on Customer Experiences that Build Brand Love

In today’s commercial landscape, fostering customer loyalty requires more than discounts and rewards. Brands must also deliver personalized experiences to engage and delight customers along their journey. Xoxoday empowers brands to meet this challenge with software solutions that promote loyalty by enhancing the customer experience. Loyalty360 spoke with Xoxoday Co-Founder […]

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Sam’s Club Makes Leaving the Store Easier for Customers

The receipt verification queue found at the Sam’s Club exit can often make customers wait, and the retailer has set out to provide a better experience for its customers. The brand plans to implement a new technology incorporating artificial intelligence (AI) and computer vision to end the need for lines. […]

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  • 9

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Loyalty360 Reads: Study Reveals Gen Z/Millennials Want Self-Checkout When Buying Groceries, Salesfor

NCR Voyix’s Digital Commerce Index Reveals Desire for Self-Checkout  NCR Voyix Corporation released its first Digital Commerce Index, revealing that Gen Z and Millennials want self-checkouts. The survey focused on how purchase behaviors are evolving within the dining, grocery, and fuel convenience industries in the U.S.   Forty-three percent of consumers […]

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  • 25

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Loyalty360 Reads: Mastercard Small Business AI Piloted, dunnhumby RPI Study Released Reveals H-E-B a

Small Business Mentorship Offered by Leveraging AI  Seeking to support small businesses worldwide, Mastercard is developing a new initiative that will include a mentorship component by leveraging artificial intelligence (AI). Mastercard Small Business AI was designed in partnership with Create Labs, an AI services company working to help underserved communities […]