News

Famous Footwear says Ticket to Dream will be the shoe brand’s official national charity partner. Ticket to Dream helps give foster children in the U.S. item such as school supplies, holiday gifts, properly fitting clothes and shoes.   “Working with the Famous Footwear team to develop a unique program that […]

News   Loyalty360’s Mark Johnson on ‘Powerful Ways to Build Brand Loyalty’ Mark Johnson, CEO Of Loyalty360, was featured in a recent article, “21 Powerful Ways To Build Brand Loyalty,” about ways that companies can better engage with customers. Johnson runs Loyalty360, an association for customer loyalty, which through content, […]

Engagement   Church’s Chicken Extends Customer Experience Management Program with SMG   Church’s Chicken and Service Management Group extended their partnership to allow Church’s to use real-time feedback data to find customer insights, improve the guest experience and drive loyalty.   “In our 11 years working with SMG, the team […]

Corporate Social Responsibility   Facebook Employees to Work from Home Until July 2021   Facebook is allowing its employees to work from home until July 2021 due to the pandemic and will also be giving them $1,000 for work-at-home needs, says an article in Reuters.   “Based on guidance from […]

Innovation   Panera First to Offer 3 Percent Daily Cash Back on Apple Card   Panera launched the ability for guests to get an unlimited three percent Daily Cash Back on their Apple Card when they use Apple Pay in the Panera app, website or at the register. Panera is […]

Technology   Barstool Sportsbook App Will Launch First in Pennsylvania Sports Betting Market   The Barstool Sportsbook App is on track to launch in September, starting in Pennsylvania sports betting markets because Barstool’s parent company is Penn National Gaming.   “We currently anticipate launching the app in Pennsylvania with additional states to […]

Yankee Candle and Ordergroove have partnered to introduce a subscription program that will allow customers to get a variety of products delivered on a modifiable schedule that can also be changed online whenever the customer wants. Subscribers of the program also qualify for different incentives on subscription orders, such as […]

Auntie Anne’s launched contactless mobile ordering on the restaurant chain’s Pretzel Perks app. To use the service, customers need to open the app, place their order, and then wait for it to be delivered. Customers can also earn points toward free pretzels and other rewards exclusive to the app.   […]

Loyalty Programs   McDonald’s Canada Updating Mobile Rewards Program   McDonald’s Canada updated its McCafé Mobile Rewards program, changing the name to McDonald’s Rewards, and adding french fries as a reward. Canadian McDonald’s customers can collect and earn rewards. There is a reward after seven qualifying purchases, and that purchase […]