News

Taco Bell Offers Loyalty Members 30 Days of Nacho Fries for $10   The quick-service chain Taco Bell has introduced the Nacho Fries Lover’s Pass for members of its loyalty program. Available on the brand’s loyalty app for $10, the pass entitles customers to a regular order of Nacho Fries every […]

UK Grocery Chain Booths Discontinues Self-Checkout   The UK supermarket chain Booths has announced it will remove self-checkout stations from most of its stores in response to customer feedback. The decision comes as other UK grocery chains continue to implement self-checkout.   Nigel Murray, Managing Director at Booths, said customers told the […]

Southwest Airlines Devalues Reward Points for 2024    Southwest Airlines has announced a devaluation of its Rapid Rewards loyalty program points. Starting January 1, 2024, points will be worth 4% less than the current value. Rapid Reward points are tied directly to cash prices, which indicates fares will increase by 4% […]

United Airlines Increases Co-Branded Credit Card Rewards   United Airlines plans to increase the earning power of its co-branded Chase credit cards next year. Members of the MileagePLUS loyalty program will receive 25 tier-qualifying points for every $500 they spend on the cards starting in 2024. Customers currently get 500 points for […]

Loyalty360 met with Kim Welther, Vice President and General Manager, CRM & Loyalty at Baesman, to discuss how brands are reimagining their loyalty programs, emerging technologies, and the importance of adapting to changing customer needs. Baesman works with brands across industries to innovate their programs and build lasting relationships with […]

The tech giant Cisco announced yesterday new tools and incentives to support partners who sell the company’s hardware, software, and service solutions.   Scheduled for mid-2024 launch, the Cisco Partner Incentive is designed to support new customer acquisition, upselling, and cross-sell opportunities. Partners will earn rebates based on the total […]

The clothing retailer Men's Wearhouse announced this week a $6.5 million contribution to organizations that support U.S. veterans and their families. The funds were raised over the past year through the Threads of Valor campaign, where customers were asked to donate $1, $3, or $5 at checkout. The retailer collected $5.5 million in customer […]

Velvet Taco Hosts Holiday Mystery for Loyalty Members   Members of Velvet Taco’s loyalty program, the Velvet Room, have a mystery to solve this holiday season. Playing off the brand’s “Resist the Ordinary” slogan, the “Who Stole the Spirit of Resistmas?”game invites customers to solve the mystery using clues left in […]

Ikea Discontinues Store Discount for Loyalty Members   The home retailer Ikea announced this week that a key benefit of its Ikea Family loyalty program is going away. Introduced last year, the 5% in-store discount on furniture and décor ends January 31. The company says it will lower prices on hundreds […]