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Saks OFF 5TH Launches Customer Rewards Loyalty Program

[ad_1] Saks OFF 5TH recently launched a new loyalty program, OFF 5TH Rewards, program where customers can earn points on every purchase and receive other benefits such as free shipping and access to special member-only sales and events. Through extensive customer research, Saks OFF 5TH uncovered a significant opportunity to […]

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Emotional Loyalty: Moving Customers Beyond the Transaction | Loyalty360 Webinar with Brierley, Featu

[ad_1] Don Smith, EVP Chief Consulting Officer, Brierley, recently hosted a webinar to discuss the topic of emotional loyalty. This in-depth discussion included first-hand accounts from Hugo Munday, Director, Customer Service, ThriftBooks; Stephanie Sayfie Aagaard, Collaborative Innovator General, Bal Harbour Shops; and Michelle DeVore, VP, Customer Experience, European Wax Center. […]

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Focus Brands Unites Chains with New Online Loyalty Platform

[ad_1] Focus Brands wants digital and loyalty sales to mix 50 percent of the business within the next five years, a feat requiring full-fledged transformation of its online platforms. The solution is a united front end—a single, best-in-class digital platform that can be replicated across all seven chains: Moe’s, Jamba, […]