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Loyalty360 Reads: July 16 | Royal Caribbean Makes Customer Loyalty Changes; . Peanut Character Givin

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Royal Caribbean Makes Customer Loyalty Program Changes With Royal Caribbean restarting cruise ships again, comes many changes, including to their customer loyalty program. The Crown and Anchor Society program has undergone a number of changes, some temporary and some permanent. Nancy Ramos, Royal Caribbean International's Director of Onboard Branding, Communications […]

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Loyalty360 Reads: July 15 | Hyatt Launches 'World of Care' with Commitments; Grubhub Doubles Down wi

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Hyatt Launches 'World of Care' with Commitments to Diversity, Equity, and Inclusion Hyatt Hotels unveiled World of Care – a global Environmental, Social, Governance (ESG) platform – designed to address the pressing challenges faced by Hyatt’s colleagues, guests, owners, and communities and enact meaningful change within the hospitality industry. World […]

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Loyalty360 Reads: July 13 | Maggiano's Little Teams with Make-A-Wish; Celtics Partner with Socios; a

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Maggiano's Little Italy Invites Guests To Help Make Life-Changing Wishes Come True Maggiano's Little Italy announces the return of its annual Eat-A-Dish for Make-A-Wish campaign. This year, the restaurant invites Guests to help raise $500,000 from now through Aug. 11 to grant life-changing wishes for children battling critical illnesses. Maggiano's […]

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Loyalty360 Reads: July 8 | Dentsu Group Acquires LiveArea; Kroger Collaborates with KNAPP; and More

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Dentsu Group Acquires LiveArea Dentsu Group Inc. announced that it has entered an agreement to acquire LiveArea, a global customer experience and commerce agency, subject to customary closing conditions. LiveArea is a division of PFSweb Inc. LiveArea will join Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company within […]