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Loyalty360 Reads: Cinemark Expands Concessions Delivery, Accor Members Show Support for Social Cause

[ad_1] Cinemark Expands Home Concessions Delivery Service  The movie theater chain Cinemark now offers home delivery of concessions from its 315 U.S. locations through DoorDash, Grubhub, and Uber Eats. Cinemark becomes the first major film exhibitor to partner with all three services across its entire domestic circuit.   The restaurant operating system Otter, which the company implemented last March, manages ordering and delivery of popcorn, snacks, and beverages sold at the theaters. Cinemark reports an increase in storefront uptime and order volume since adopting the software.    “Cinemark knows that customers love our concessions — whether they are enjoying them in one […]

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Loyalty360 Reads: Taco Bell’s New SOS Kits, Chase Introduces Luxury Hotel Program for Cardmembers,

[ad_1] Taco Bell Satisfies Student Cravings with New SOS Kits   Taco Bell has devised a solution for hungry college students who don’t live within walking distance of a restaurant. The new Taco Bell SOS Kit contains everything students need to make their favorite menu items, including taco shells, seasoning, sauces, and protein choices. The $7.99 kits, produced by Kraft Heinz, are available for delivery from Amazon or at TacoBellSOS.com for a limited time. Each kit includes a stain-resistant bed sheet for customers who like their Taco Bell in bed.   “Our goal is to give fans the opportunity to satisfy their […]

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Loyalty360 Reads: Expedia Expands Services in Europe, Circle K Loyalty Program Tops 8 Million Member

[ad_1] Expedia Expands Access to Travel Services in Europe   The booking platform Expedia has announced new and expanded travel partnerships across Europe. The company says the arrangements will give its European partners greater access to the high-value American traveling demographic.   Ryanair, the continent’s largest low-cost airline, has launched Ryanair Rooms on Expedia, a feature that allows its customers to book hotel rooms with their flights. The German travel agency ADAC has joined Expedia’s agent affiliate program to offer an array of travel services through the company.  In 2024, Icelandair will offer loyalty program members access to hotel and rental car […]

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Loyalty360 Reads: Macy’s Names Sharon Otterman Chief Market Officer, TurboTax Launches Full-Service

[ad_1] Macy’s Names Sharon Otterman Chief Market Officer   Macy’s has named Sharon Otterman the company’s new Chief Marketing Officer. Otterman will assume the leadership role on December 11 and report to Tony Spring, President and CEO-elect of the department store chain.    Otterman will lead Macy’s marketing organization, which manages branding, media strategy, advertising, and customer engagement for the brand. She also will be responsible for leading signature events such as Macy’s Thanksgiving Day Parade, July 4th Fireworks, and annual Spring Flower Show.  “Sharon brings a diverse background in media, entertainment, and digital transformation to Macy’s,” said Spring. “She is a passionate […]

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Loyalty360 Reads: IndiGo to Offer Premium Seating in 2024, United Airlines Explores Using Customer D

[ad_1] IndiGo to Offer Premium Seating in 2024    India’s largest airline, IndiGo, plans to introduce premium seating next year.  The premium cabin on the low-price carrier will have eight rows with two seats on each side. The seats will provide 36 inches of legroom, 6 inches more than the standard seats. Passengers will enjoy priority boarding, meal service, and greater flexibility to change their itinerary. IndiGo has not commented on pricing yet.   The airline has indicated it may also launch a loyalty program in 2024. IndiGo holds 60% of the domestic market and has remained profitable despite the recent failure […]

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Hyundai Becomes First Automaker to Sell Vehicles on Amazon

[ad_1] The Hyundai Motor Company and Amazon announced last week the automaker will begin selling vehicles on the e-commerce site in 2024. As part of the multiyear agreement, Hyundai is migrating its digital infrastructure to the Amazon Web Services (AWS) cloud. By 2025, all Hyundai vehicles will be equipped with Amazon’s Alexa voice command technology.  Amazon’s vehicle sales platform allows shoppers to search for models in their area and purchase them from local dealers using Amazon checkout. Buyers can also review and select financing options and arrange for pickup or delivery on the site.   Hyundai’s transition to the AWS cloud […]

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Loyalty360 Reads: Coca-Cola Launches AI-Powered Holiday Cards, Enterprise Gamifies Double Points Pro

[ad_1] Coca-Cola Launches AI-Powered Holiday Card Generator   Coca-Cola fans can now create their own holiday cards using the power of AI. Available through December 26, the digital card generator runs on the AI technologies GPT-4 and Dall-E 2. Creators can design their card with the brand’s most recognized visual assets, from a 1931 Haddon Sundblom depiction of Santa Claus to the polar bear family introduced in 1993. The cards are shareable on email, social media, and WhatsApp.  “We are almost democratizing this tool for people to connect in a more personalized way,” said Pratik Thakar, Global Head of Generative AI […]

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Consumers Increase Loyalty Spending Ahead of Holiday Season

[ad_1] Amid concerns about the cost of living and inflation, consumers are spending more through loyalty programs heading into the holiday season. According to data from Valuedynamx, a global provider of loyalty and reward solutions, spending linked to rewards increased 20% through the end of October compared to the same period last year.   “Shoppers are intent on finding the best deals this season — perhaps so they don’t have to cut down on their gift giving and can even earn rewards for themselves while doing so,” said James Berry, Managing Director at Valuedynamx. “Shoppers increased their reward program spending by […]

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Loyalty360 Reads: Grocery Chain Booths Drops Self-Checkout, U.S. Internet Users Spend More Time on S

[ad_1] UK Grocery Chain Booths Discontinues Self-Checkout   The UK supermarket chain Booths has announced it will remove self-checkout stations from most of its stores in response to customer feedback. The decision comes as other UK grocery chains continue to implement self-checkout.   Nigel Murray, Managing Director at Booths, said customers told the store self-checkout machines could be slow, unreliable, and impersonal. "We like to talk to people and we're really proud that we're moving largely to a place where our customers are served by people, by human beings, so rather than artificial intelligence, we're going for actual intelligence," Murray told BB […]

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Loyalty360 Reads: United Airlines Increases Credit Card Rewards, Arko Adds 365,000 Loyalty Members i

[ad_1] United Airlines Increases Co-Branded Credit Card Rewards   United Airlines plans to increase the earning power of its co-branded Chase credit cards next year. Members of the MileagePLUS loyalty program will receive 25 tier-qualifying points for every $500 they spend on the cards starting in 2024. Customers currently get 500 points for every $12,000 spent. United will also lift caps on credit card spending that counts toward points. There are no other program changes planned for next year.   Travelers need 5,000 points and four flights to reach the program’s Silver tier, the lowest status level. Status members receive benefits like seat […]

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