News

Canada's only homegrown food delivery network is offering customers $0 delivery. Skip’s refreshed Rewards program is focused on delivering greater value to Canadians nationwide. The new program offers new ways to earn points when ordering from Skip. Deliveries will also be free for customers who order twice a month or […]

Customers are less likely to switch services than cable and satellite customers, J.D. Power finds. Respondents to the survey said they were likely to switch services for live TV streaming is just 12%, while the likelihood of cable and satellite customers switching is 21%, according to the J.D. Power 2023 […]

Denny’s, the popular diner chain, has announced its Trillion Dollar Incubator Contest. Denny’s wants to fund the next big idea, but it must be thought of in a Denny’s restaurant. Musicians, engineers, entrepreneurs can all get in on this contest as long as they share their idea for the next […]

Choice Hotels International, Inc. announced that Choice Privileges members can now enjoy an exclusive food ordering experience through the hotel chain’s partnership with Grubhub. As part of a continued reinvigoration of the award-winning loyalty program, Choice Privileges is expanding rewards and opportunities for guests during their travels.  Guests at participating […]

Peet’s Introduces ‘Disloyalty Program’ for National Coffee Day  To attract coffee drinkers who frequent other shops, Peet’s has decided to reward customers by redeeming loyalty points from other brands. On Sept. 29, consumers can use their rewards points from the following brands: Starbucks, Dutch Bros, Coffee Bean and Tea Leaf, […]

Sweetgreen Improves Expands Loyalty Program  Sweetgreen, the health-focused restaurant chain, has invested in its loyalty program to better accommodate and reward its most loyal customers. Members of Sweetpass and Sweetpass+ can now earn & redeem rewards in-store when paying at check out.  “Our customers are the heart of our business. […]

Loyalty360 had the pleasure of speaking with Mladen Vladic, General Manager – Loyalty Services at FIS Global. FIS is a well-known provider of technology solutions for merchants, banks, and capital markets firms around the world. By applying its deep expertise and data-driven insights, FIS helps clients leverage technology in innovative […]

Subway® is encouraging sub-sandwich fans to race to the northern-most city in North America for the chance to win 1 million rewards points, an automatic upgrade to the All-Star tier level in the Subway MVP Rewards program and be named a Subway Super Fan.   From September 25 to 28, Subway […]

88% of Gen Z Believe AI Can Help Shopping Experience  Younger shoppers have a positive outlook on how AI (artificial intelligence) can impact their customer experience. A new consumer research study by leading e-commerce technology company, Rokt and the Harris Poll studied the changing expectations of today's consumers and also identified the top […]