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GameStop Redesigns PowerUp Rewards Loyalty Program

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[ad_1] GameStop, the world’s largest video game retailer, has changed its customer loyalty program in an effort to offer paying members better rewards and more flexibility in how they redeem them. PowerUp Rewards Pro members will see several changes in the program.   “As part of an extensive test on identifying how we could enhance our PowerUp Rewards loyalty program, we recognized there are customers of all types that want to be rewarded in a variety of ways across a mix of gaming and collectible products that we offer,” Frank Hamlin, chief customer officer for GameStop, said in a release. […]

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Red Lobster Revamps Loyalty Program

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[ad_1] Red Lobster recently announced it is changing the My Red Lobster Rewards loyalty program with the aim of offering more benefits to members.   The My Red Lobster Rewards app is free and available for iOS or Android devices, and new members can sign up through the Red Lobster website or on a tabletop device in restaurants. Members earn one point for every $1 spent on purchases made in-restaurant, for to-go orders, and via delivery, and a choice of reward comes at every 125 points.   Perhaps the most significant change to the program centers around a three-tiered status […]

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Loyalty360 Reads: February 28 | Wendy’s Breakfast is Starting to Roll Out, Impossible Burger Named P

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[ad_1] Restaurants Wendy’s breakfast is starting to roll out Wendy's has confirmed several markets have started serving the new breakfast menu ahead of its U.S. launch date of March 2. “The full menu consists of nine sandwiches, including a morning edition of its famed Baconator,” according to a CNN article. “There are three new sandwiches served on croissants, biscuits and classic buns with eggs and meat. It's also debuting a maple bacon chicken croissant and a honey butter chicken biscuit. New side dishes include potato wedges and sausage gravy. There's a new blend of coffee and an iced Frosty-ccino.”   […]

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Panera Bread’s new coffee subscription program offers unlimited coffee for $8.99 a month

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[ad_1] Panera Bread has brewed up a hot proposition that’s sure to get caffeine addicts buzzing: A bottomless cup of joe. For $8.99 a month with Panera’s new coffee subscription program, get unlimited hot or iced coffee for less than the average price of five cups at the St. Louis-based fast-casual chain. One cup daily in a 30-day month averages around 30 cents a cup. Panera CEO Niren Chaudhary told USA TODAY the idea is to disrupt the industry with a program unlike any others. “There are no ifs and buts, this is truly unlimited access to coffee for a […]

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Grubhub Introduces Subscription Membership Program

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[ad_1] Grubhub on Wednesday announced the launch of Grubhub+, a new membership program that costs $9.99 per month and includes several benefits.   It will have free delivery from Grubhub+ restaurants, and members will receive $10 for every $100 spent during their first 30 days. Grubhub also will match donations made to No Kid Hungry, through Donate the Change, on Grubhub+ orders.   Grubhub indicates that currently anyone can sign up for a free 14-day trial of Grubhub+, and anyone who shows proof of participating in any other food delivery subscription program can get a 30-day free trial. Also, Grubhub+ […]

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Loyalty360 Reads: February 27 | Grubhub Launches Membership Program, 7-Eleven Expands Evolution Stor

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[ad_1] Loyalty / Rewards Programs Grubhub Launches Industry Leading Membership Program with Unrivaled Rewards & Exclusive Benefits Grubhub has launched Grubhub+, a membership program with benefits that include unlimited free delivery, unlimited 10 percent cashback on money spent on Grubhub+ restaurants, donation matching on Donate the Change for Grubhub+ orders, and more. “Whether they're trying us out for the first time or order many times a week, diners already love our exclusive Perks,” Sam Hall, Grubhub’s Chief Product Officer, said in a company release. “Now with Grubhub+, we’re excited to dramatically expand rewards while doubling our charitable impact and assisting […]

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How To Create A Customer Loyalty Program For Your BusIness

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[ad_1] It’s one of the most cited statistics in the business playbook: 80% of your venture’s profit will come from 20% of your existing customers. Loyal customers are your most valuable customers, which is why many small business owners go above and beyond to incentivize their customers to return time after time. A loyalty program can improve customer retention, bring in more positive customer reviews and build the kind of brand loyalty that can help you sustain the business through a recession. Here’s how to set up and run an effective customer loyalty program. [Read more: Customer Loyalty: What’s Love Got to […]

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Quality vs. Price in retaining loyal customers

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[ad_1] Quality is becoming more important than price to most consumers, as 53 percent rate quality as the most important factor when making purchases compared to price (38 percent) according to a new report by First Insight, a technology company transforming how leading retailers make product investment and pricing decisions. The report also notes that consumer expectations for discounts are falling as an increasing proportion of consumers surveyed said department store discounts had no influence on expectations for discounts across other categories including vehicles, smartphones, furniture, home appliances and home electronics. The survey queried 1000 participants in the U.S. on […]

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Quality v. Price by First Insight

The Loyalty Minute

Episode 46 – Quality Vs Price In Retaining Loyal Customers

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Welcome Loyal listeners in today’s episode of the loyalty minute we’re going to be talking about Quality vs. Price in retaining loyal customers. Quality is becoming more important than price to most consumers, as 53 percent rate quality as the most important factor when making purchases compared to price (38 percent) according to a new report by First Insight, a technology company transforming how leading retailers make product investment and pricing decisions. The report also notes that consumer expectations for discounts are falling as an increasing proportion of consumers surveyed said department store discounts had no influence on expectations for […]

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Trevor Hadick - Loyalty Program Manager - Spirit Airlines

The Loyalty Minute

Episode 45 – (Interview) With Trevor Hadick – Loyalty Program Manager – Spirit Airlines

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Rob: You’re listening to The Loyalty Minute, the show that helps you build better customer loyalty and more valuable user engagement with your host, Rob Gallo. Welcome, Loyal Listeners, to another episode of The Loyalty Minute. I’m your host, Rob Gallo. Today, I’m eager to chat with our special guest, Trevor Hadick. Trevor is a data-driven marketer who currently manages the Spirit Airline loyalty program. He utilizes transaction-level data to perform segmentation and targeted marketing campaigns as well as to surface insights to innovate both the subscription and the traditional loyalty programs. Welcome to the show, Trevor. Trevor: Thank you, […]

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