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Walgreens Improves Customer Experience with Drive-Thru Pick-Up Expansion

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[ad_1] Because of the amount of people self-isolating, but still needing medical essentials with the COVID-19 pandemic, Walgreens has now expanded the offerings of its Drive-Thru pick-up. This will occur at over 7300 of the company’s pharmacy drive-thrus nationwide. This allows customers to still get the products they need from the retailer while also helping to promote social distancing.   “We are working around the clock to support our customers and patients, who are relying on us more now than ever before,” said Lisa Badgley, senior vice president of pharmacy and retail operations at Walgreens in a Walgreens press release. […]

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Red Roof Offers "Work Under Our Roof" Day Rate to Remote Workers

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[ad_1] In response to the many people who are currently working remotely, Red Roof is offering day rates for the first time ever to help those workers find a comfortable environment to focus. Thanks to spaces such as coffee shops, libraries and other workspaces closing, many remote workers are trying to find places in their homes to work to practice social distancing. Red Roof is giving these workers a different option with its Work Under Our Roof program, which gives these workers the space they need to focus and get their work done. These rooms are available Monday to Friday […]

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Loyalty360 Reads: March 31 | Hilton Extends Loyalty Program Elite Status, Marlins Engage Fans With V

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[ad_1] Loyalty Programs Hilton Extends Honors Loyalty Program Elite Status for One Full Year Hilton Hotels has become one of the first major players in the travel industry to extend its loyalty program elite status and benefits for one full year. In an email to Hilton Honors members last week, the Hilton shared that members with elite status expiring in March of 2020 would have their term extended for a full year, while those who have earned elite status through March of 2021 would have it extended to the same time in March of 2022. While Hilton Honors members can […]

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The Loyalty Minute

Episode 62 – (Interview) with Nicola Buck and Adam Glauberman of BP

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Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am eager to chat with the Nicola Buck and Adam Glauberman who are with BP (that’s British Petroleum for those of you who drive electric cars and don’t stop at any of their 7,200 locations across the US). BP just launched a new loyalty program called BPme Rewards, so we’re going to talk about that and other useful brand and customer loyalty insights… Welcome to the show Nicola and Adam, thanks for joining me. https://www.bp.com/en_us/united-states/home/products-and-services/our-rewards/bpme-rewards.html

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The Loyalty Minute

Episode 61 – What Some Companies Are Doing To Help During The COVID-19 Pandemic

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Welcome Loyal listeners to episode 61 of the loyalty minute. Today we’re going to be talking about what some companies are doing to help those affected during the COVID-19 pandemic. Church members use Chick-fil-A rewards to thank COVID-19 health workers Red Roof launched the Student Support Program to find misplaced college students a place to stay Hilton extends benefits and halts point expiration in light of coronavirus epidemic Ruth Chris taps Paytronix Rapid Launch Order and Delivery service to keep its doors open Liquid Barcodes releases ‘pre-order and pre-pay’ solution that can be deployed within a week Neiman Marcus and […]

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The Kroger Family of Companies Announces Expedited Hiring Process, Plans to Hire an Additional 20,00

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[ad_1] The Kroger Family of Companies has provided new career opportunities for 23,000+ workers nationwide during the COVID-19 outbreak and has announced plans to hire an additional 20,000 workers over the next several weeks to help continue providing fresh groceries and suppliers across the country. The grocery retailer has hired many workers from other industries that have been heavily impacted by the outbreak, including those from the restaurant, hotel, and food service sectors. "Kroger's top priority continues to be uplifting our associates and serving our communities, whether that's by ensuring customers always can find food and products on our shelves […]

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Loyalty360 Reads: March 27 | Automakers Look to Keep Customers Loyal, Red Roof Launches Student Supp

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[ad_1] Automakers Boost Loyalty Discounts Amid Coronavirus The Coronavirus has impacted vehicle production and is expected to have a significant impact on sales, but some manufacturers have announced new discounts to keep customers loyal. For example, Hyundai introduced a $1,000 Valued Owner Coupon last week for customers buying or leasing a 2020 Santa Fe, and with the 2020 Sonata, this can be combined with 0 percent APR for 60 months and no payments for 90 days. Similarly, Honda is offering a $1,000 loyalty discount across nearly its entire lineup, which can come out to substantial savings when combined with other […]

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Hit your loyalty program KPI targets

The Loyalty Minute

Episode 60 – 5 Loyalty Program Metrics That Matter

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Welcome Loyal listeners to episode 60 of the loyalty minute. Today we’re going to be talking about 5 Loyalty Program Metrics That Matter. This article was written by Brittney Brown, Consultant on the Aimia Strategy & Consulting Team Metric 1 – MEMBER ACQUISITION Simply put, member acquisition is how many new members are joining your program over a specific time period. This KPI is important because without hitting your membership targets, it can often be challenging to meet many of your overall financial goals. You would be surprised to know how many loyalty program managers do not know this metric. […]

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Crocs, Krispy Kreme, and Starbucks Say “Thank You” to the Healthcare Community

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[ad_1] For those in healthcare, there is some good news today as a few brands have announced new corporate social responsibility-focused initiatives and campaigns that serve as a small “thank you” for everyone’s hard work. Crocs, best known for their fun and soft, yet sturdy footwear, announced the launch “A Free Pair for Healthcare,” a new program for those on the front lines of the Coronavirus battle. Announced today, Crocs will offer healthcare workers across the United States the opportunity to get a free pair of shoes through its website with free shipping while supplies last. Workers can choose a […]

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Loyalty360 Reads: March 24 | Giant Tiger Expands Popular Loyalty Program, Virtual Training Apps Gain

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[ad_1] Loyalty Programs Giant Tiger Expands Loyalty Program Giant Tiger Stores Ltd. has expanded its popular loyalty program, GT VIP, to the Atlantic and Quebec markets. Through GT VIP, members receive perks such as exclusive contests, sweepstakes, restaurant, and sporting event savings. “GT VIP provides us an effective way to connect with our consumers and engage with them digitally and in-store,” said the franchise’s President and Chief Operating Officer Paul Wood. “Providing expanded opportunities through this initiative will help current and future clients make our store the retailer of their choice.”   Travel Qantas Limiting Frequent Flyer Rewards Online Store […]

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